Refund policy

THANK YOU FOR YOUR BUSINESS! We hope you love your purchase but we understand that sometimes it just doesn’t work out!  Here’s what you need to know if that’s your case. 

All items must be shipped to Dear Shadow and postmarked within 14 calendar days of being delivered. Return shipping costs are at the customer's expense. We are not responsible for any packages lost or missing in the shipping process. Ship the item back to our address:

Dear Shadow 
30 Hughes Road

Collins, MS 39428

 

The following items are FINAL SALE:

 

  • All Seasonal + Holiday Items
  • Sale Items
  • All monogrammed Items 

  •